Amazon Support Engineer Hiring
Amazon, one of the worldโs leading technology companies, is actively recruiting talented and driven individuals to join their team as Support Engineers. If youโre passionate about solving complex technical issues, improving system efficiency, and making a positive impact on millions of users, this opportunity could be a perfect fit for you!
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Role Overview: Support Engineer
As a Support Engineer at Amazon, youโll be at the forefront of diagnosing and resolving critical technical issues. This role requires someone with an eye for detail and a desire to continuously improve system performance. Youโll collaborate closely with various teams, including development and operations, to identify and implement best practices. This position provides a chance to work in a high-paced environment where your contributions will directly enhance the user experience.
Key job responsibilities
- The SE role in the EPR Pay-on-behalf team is responsible for working with Tech and Non-Tech stakeholders to ensure smooth and on-time publication of EPR Reports, and on-time EPR Remit declarations for EU Sellers.
- The SE is expected to learn the technologies and use the tools required to perform data processing like: Cradle, SQL, Ratchit, Quicksight, AWS technologies like: Lambda, SQS, SNS, Dynamo DB , S3 , Cloudwatch.
- Over the past 2 years, we have seen a 50% YOY seller growth and the SE should be invested to automate the manual processes associated with monthly cycles.
- The SE will be owning the process of driving discussions with PMT and other stakeholders to generate and maintain the metrics and work with SDM to build script and tools for test infrastructure and troubleshooting the bugs reported.
- In addition, the SE will maintain the pipelines to keep it healthy, and drive other core support engineering initiatives.
BASIC QUALIFICATIONS
- 2+ years of software development, or 2+ years of technical support experience
- Bachelorโs degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
PREFERRED QUALIFICATIONS
- Experience with AWS, networks and operating systems
Why Join Amazon?
Amazon offers a dynamic work environment with numerous opportunities for career advancement. Youโll be part of a talented team and gain access to cutting-edge technologies, making a real impact in a global company. Amazon also provides competitive compensation, comprehensive benefits, and a strong focus on work-life balance.
How to Apply
Ready to take the next step in your career? Visit the official job posting at Amazon to apply for the Support Engineer position.
Donโt miss this opportunity to be part of Amazonโs innovative and supportive team! Apply today and start your journey with one of the most influential companies in the world.
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